---
title: Adding a New Agency
description: "[![banner dark](https://cclearninghub.co.uk/wp-content/uploads/2023/01/banner-dark.png)](https://www.cclearninghub.co.uk) ## Adding a New Agency This guide will cover how to add a new Agency profile when covering a shift on Care Control Windows. [![](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-1-27-1024x675.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-1-27.png) ## 1 When an Agency shift needs to be covered, it will appear…"
url: "https://cclearninghub.co.uk/docs/adding-a-new-agency/"
updated: "2023-05-26"
category: Care Control Windows / HR Windows / Roster Windows
---

# Adding a New Agency

[![banner dark](https://cclearninghub.co.uk/wp-content/uploads/2023/01/banner-dark.png)](https://www.cclearninghub.co.uk)

## Adding a New Agency

This guide will cover how to add a new Agency profile when covering a shift on Care Control Windows.

                         [![](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-1-27-1024x675.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-1-27.png)

## 1

When an Agency shift needs to be covered, it will appear in rota issues along with any other cover requirements. Click on the shift to begin.

## 2

Press the green **‘New’** button next to the **Select Agency** option.

       [![](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-2-29.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-2-29.png)                         [![](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-3-25.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-3-25.png)

## 3

A blank form will open. Here, fill out the details of the new agency contact and details.

## 4

After completing the form, press **Add Contact**.

       [![](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-4-11.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-4-11.png)                         [![](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-5-6.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/05/edit-5-6.png)

## 5

The new agency contact will now be available to select from the drop-down list.