---
title: Adding a New CSG
description: "## Adding a New CSG This guide will cover how to create a new Care Service Group on Care Control Windows. CSG’s can be used to split up your clients into groups –  for example, by floor in the home,…"
url: "https://cclearninghub.co.uk/docs/adding-a-new-csg/"
updated: "2023-10-27"
category: Care Control Windows / Care Planning Windows / CSGs Windows
---

# Adding a New CSG

## Adding a New CSG

This guide will cover how to create a new Care Service Group on Care Control Windows. CSG’s can be used to split up your clients into groups –  for example, by floor in the home, by unit or by region.

       ![](https://cclearninghub.co.uk/wp-content/uploads/2023/10/CCLH-Icons-38-1024x647.png)                    [![](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-1-23-1024x537.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-1-23.png)

## 1

In the Administration of Care Control Windows, navigate to the **Care Service Group** tool, which can be found under the Client Area tab.

## 2

A new window will open. Here, a list of your currently active CSG’s will be displayed.

Press **Add CSG** to create a new one.

       [![](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-2-23-1024x725.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-2-23.png)                         [![](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-3-21.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-3-21.png)

## 3

Enter a **Name** for your new CSG and press **OK**.

## 4

The new CSG will appear in your list.

**Double Click** on it to view more details.

       [![](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-4-19-1024x727.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-4-19.png)                         [![](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-5-19-1024x816.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-5-19.png)

## 5

Here, you can amend the name of the CSG as well as enter in the location (**Post Code**, **Longitude**, **Latitude**) if required.

You can set the CSG to be the **New Staff /Client Default** so that when new staff members for clients join, they will be added into this CSG automatically.

Press the **Change** button next to **Assigned Clients** to add service users to your new CSG.

## 6

A new window will open containing a list of the service users on your system. To add them, simply select them from the left-hand list and press **Add** to move them into the right hand list.

Press **Save Changes** after making any amendments.

       [![](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-6-17-1024x576.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-6-17.png)                         [![](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-7-12-1024x818.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-7-12.png)

## 7

Staff members can only access client information if they are assigned to the same CSG as them.

Press **Change** next to **Assigned Staff** to add staff to the CSG.

## 8

In the same way as above, select the staff members you wish to add from the left hand list, then, press **Add** to move them into the right hand list.

After making any amendments, press **Save Changes**.

       [![](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-8-7-1024x575.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/10/edit-8-7.png)