---
title: How to Add a User and Register via Email Invitation
description: "- [Home](https://cclearninghub.co.uk) - - [Care Control Knowledgebase](https://cclearninghub.co.uk/docs/) - - [Care Control Cloud](https://cclearninghub.co.uk/docs-category/cloud/) - - [Access & Navigation](https://cclearninghub.co.uk/docs-category/cloud/access-navigation/) - - How to Add a User and Register via Email Invitation ## How to Add a User and Register via Email Invitation…"
url: "https://cclearninghub.co.uk/docs/how-to-add-a-user-and-register-via-email-invitation/"
updated: "2026-06-04"
category: "Care Control Cloud / Access & Navigation"
---

# How to Add a User and Register via Email Invitation

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- [Care Control Cloud](https://cclearninghub.co.uk/docs-category/cloud/)
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- [Access & Navigation](https://cclearninghub.co.uk/docs-category/cloud/access-navigation/)
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- How to Add a User and Register via Email Invitation

## How to Add a User and Register via Email Invitation

This guide will walk you through creating a new user account and completing the first-time registration process.

###### Takes 10 minutes

###### For: Managers & Seniors

###### Updated: 4th June 2026

#### Introduction

User Management allows administrators to create new staff accounts and control access to Care Control Cloud. Once a user is created, they receive an email invitation to complete registration, set a password, and verify their mobile number before accessing the system.

**In this guide you'll learn how to:**

- Create a new user account
- Assign user details
- Complete first-time registration
- Verify a mobile number
- Access Care Control Cloud

#### Open Users Overview from the Admin menu.

#### Select Add New User to create a new account.

#### Enter the user's personal and employment details.

#### Enter a valid email address and mobile number for registration.

#### Upload a profile photo if required.

#### Save the new user once all required details are complete.

#### The user will receive an invitation email to complete registration.

#### Select the registration link within the email.

#### Create a password to complete the account setup.

#### Select Complete Registration to continue.

#### Enter the verification code sent to the user's mobile phone.

#### Validate the code to complete mobile verification.

#### The new user can now sign in and access Care Control Cloud.

#### Top tip

Always double-check the email address and mobile number before saving the user, as these are required for registration and two-factor authentication.

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