--- title: How to Create and Manage Payroll Shift Indicators description: "- [Home](https://cclearninghub.co.uk) - - [Care Control Knowledgebase](https://cclearninghub.co.uk/docs/) - - [Care Control Cloud](https://cclearninghub.co.uk/docs-category/cloud/) - - [Payroll](https://cclearninghub.co.uk/docs-category/cloud/payroll-cloud/) - - How to Create and Manage Payroll Shift Indicators ## How to Create and Manage Payroll Shift Indicators Learn how to create custom shift…" url: "https://cclearninghub.co.uk/docs/how-to-create-and-manage-payroll-shift-indicators/" updated: "2026-10-29" category: Care Control Cloud / Payroll --- # How to Create and Manage Payroll Shift Indicators - [Home](https://cclearninghub.co.uk) - - [Care Control Knowledgebase](https://cclearninghub.co.uk/docs/) - - [Care Control Cloud](https://cclearninghub.co.uk/docs-category/cloud/) - - [Payroll](https://cclearninghub.co.uk/docs-category/cloud/payroll-cloud/) - - How to Create and Manage Payroll Shift Indicators ## How to Create and Manage Payroll Shift Indicators Learn how to create custom shift indicators, configure company-level pay rates and manage settings for supplementary payments, holidays and sleep shifts. ###### Takes 5 minutes ###### For: Managers ###### Updated: 29th Oct 2026 #### Introduction **Shift Indicators** in Care Control Payroll allow you to identify different types of shifts and configure how they are treated for payroll purposes. You can create custom indicators, assign descriptions and configure company-level pay rates. Additional settings allow you to manage supplementary payments, holiday treatment and sleep shifts. **In this guide, you'll learn how to:** - Access Pay Rates and Manage Shift Indicators. - Create a custom shift indicator. - Add an indicator to a company-level pay rate card. - Enter the appropriate pay rate. - Configure Supplementary, Multi and Ignore Holidays settings. - Identify a pay rate as a Sleep Shift. - Save your new pay rate card. #### Open Pay Rates Navigate to **Payroll** and select **Pay Rates** to view and manage payroll rates and shift indicators. ![Open Pay Rates in Payroll](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2F91cc4b26-ce6b-4ea9-b8e0-91df2a780ada.png&fit=contain&hotspot=169.16666666666669%3B63.33333333333333%3B%2319bab2) #### Manage Shift Indicators Select **Manage Shift Indicators** to view existing indicators or create a new one. ![Manage Shift Indicators option](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2F1d94f3d0-1c9f-4e80-adb7-60ee00946101.png&fit=contain&hotspot=74.16666666666666%3B1273.3333333333333%3B%2319bab2) #### Enter an Indicator Code In the **Indicator** field, enter a short code to identify the type of shift or payment. Choose a code that is easy to recognise when configuring pay rates. ![Enter a shift indicator code](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2Fdfc3648e-201c-4f2f-ac2d-cba2ebf6f1bb.png&fit=contain&hotspot=770%3B650.8333333333334%3B%2319bab2) #### Enter an Indicator Description Enter a description explaining what the indicator represents. For example, you might create an indicator for a Christmas bonus, sleep shift or another type of payment used by your organisation. ![Enter an indicator description](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2F71c2dc5a-283c-4473-b519-bf8ae5eb12a9.png&fit=contain&hotspot=768.3333333333334%3B796.6666666666666%3B%2319bab2) #### Add the Shift Indicator Select the **Add** icon to create your new shift indicator. Once added, the indicator can be selected when configuring a pay rate card. ![Add a new shift indicator](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2Fbec6bdc7-b60f-4638-84bd-c64d947a92dc.png&fit=contain&hotspot=760.8333333333333%3B949.1666666666667%3B%2319bab2) #### Close Manage Shift Indicators Close the Shift Indicators window to return to the Pay Rates screen. ![Close the Shift Indicators window](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2Fddff5895-978c-4c12-ad95-82b3b700d9ec.png&fit=contain&hotspot=104.16666666666667%3B1009.1666666666666%3B%2319bab2) #### Open Company Level Settings Select **Company Level Settings** to configure pay rates at company level. This area allows you to create pay rate cards using your existing or newly created shift indicators. ![Open Company Level Settings](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2F734cf08b-8a1d-41f2-859c-fc9c4ed039e0.png&fit=contain&hotspot=70%3B1475.8333333333333%3B%2319bab2) #### Add a New Pay Rate Card Within **Pay Rate Cards**, select **+ Add Row** to create a new entry. You can then assign an indicator, enter a rate and configure the relevant payroll settings. ![Add a new pay rate card row](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2F62f831a4-366c-41e1-bff7-6a73beea4ff3.png&fit=contain&hotspot=578.3333333333334%3B628.3333333333334%3B%2319bab2) #### Open the Indicator Dropdown Select the **Indicator** dropdown within your new pay rate card. This displays the available shift indicators, including any custom indicators you have created. ![Open the pay rate indicator dropdown](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2Fb222469e-c571-4376-8a58-df20c30be8a3.png&fit=contain&hotspot=583.3333333333334%3B710%3B%2319bab2) #### Select Your Shift Indicator Choose the indicator you want to associate with the pay rate card. In this example, **KK - Christmas Bonus** is selected. Your organisation can use whichever indicator is appropriate for the payment being configured. ![Select the Christmas Bonus indicator](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2F5bc0a548-4c24-4104-b7eb-9a755e14eb33.png&fit=contain&hotspot=759.1666666666667%3B679.1666666666667%3B%2319bab2) #### Enter the Pay Rate Enter the appropriate amount in the **Rate** field. Make sure the amount matches the payment arrangements for the indicator you are configuring. ![Enter the pay rate amount](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2Fd3bfcc5f-4afb-442e-99b5-0d3860801ad6.png&fit=contain&hotspot=581.6666666666666%3B900%3B%2319bab2) #### Configure the Supplementary Setting Use the **Supp.** checkbox to configure the supplementary setting for the pay rate. This setting is not available when the indicator is marked as a Sleep Shift, as Care Control automatically unticks and disables it. ![Configure the supplementary pay setting](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2F64ccbc7b-dab7-41dc-a72f-1bd291849821.png&fit=contain&hotspot=588.3333333333333%3B1054.1666666666665%3B%2319bab2) #### Configure the Multi Setting Use the **Multi.** checkbox to configure the Multi setting for the pay rate. If you select **Sleep Shift**, this option will automatically be unticked and disabled. ![Configure the Multi pay rate setting](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2Fc0a95afc-a2f7-44d9-b49b-d494740ad286.png&fit=contain&hotspot=581.6666666666666%3B1153.3333333333333%3B%2319bab2) #### Configure Ignore Holidays The **Ign. H** checkbox stands for **Ignore Holidays**. Use this option to configure the holiday-related treatment of the pay rate. When **Sleep Shift** is selected, Care Control automatically ticks and disables this checkbox. ![Configure the Ignore Holidays setting](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2Fdb5a8a19-6d29-4490-b7a7-adf01ba57a1a.png&fit=contain&hotspot=580.8333333333334%3B1247.5%3B%2319bab2) #### Enable Sleep Shift Tick **Sleep Shift** if the indicator represents a sleep shift. This identifies the pay rate as a Sleep Shift so that the Roster can recognise shifts using the indicator accordingly. ![Enable the Sleep Shift checkbox](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2F8711d6f9-48c4-4f27-9a1f-429130f9909a.png&fit=contain&hotspot=590%3B1355%3B%2319bab2) #### Review the Sleep Shift Settings When **Sleep Shift** is enabled, Care Control automatically updates the related settings: - **Supp.:** Unticked and disabled. - **Multi.:** Unticked and disabled. - **Ign. H:** Ticked and disabled. These settings are applied automatically when the pay rate is identified as a Sleep Shift. ![Review the automatic Sleep Shift settings](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2F01acff1f-405a-4886-9ca5-08217748d8e8.png&fit=contain&hotspot=589.1666666666667%3B1345.8333333333335%3B%2319bab2) #### Save the Pay Rate Card Once you have entered the rate and configured the relevant settings, select the **Add** icon to create the pay rate card. Your new entry will be available within the company-level pay rate configuration. ![Add the completed pay rate card](https://worker.arcade.software/image-transform?image=https%3A%2F%2Fcdn.arcade.software%2Fextension-uploads%2Fv5YfGXdBd3gRhH3uipdY%2Fimage%2Fc7dd9679-0e4b-49c7-9812-c75815c9ca04.png&fit=contain&hotspot=583.1800000000001%3B1533.4788478847886%3B%2319bab2) #### Top tip When configuring a Sleep Shift, Care Control automatically enables Ignore Holidays and disables Supplementary and Multi. Check these settings before saving your pay rate card. ##### Recommended [## View all Guides Check out our full list of guides here](https://cclearninghub.co.uk/docs/) [## Read the Latest News Take a look at our Blog pages to see all things Care Control](https://cclearninghub.co.uk/care-control-news/) #### Was this guide helpful? - [#](#) - [#](#) - [#](#) ##### Need more help? Can't find what you're looking for? Our support team is here to help. 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