---
title: How to Create and Send a One Time Code
description: "- [Home](https://cclearninghub.co.uk) - - [Care Control Knowledgebase](https://cclearninghub.co.uk/docs/) - - [Care Control Cloud](https://cclearninghub.co.uk/docs-category/cloud/) - - [Admin](https://cclearninghub.co.uk/docs-category/cloud/admin/) - - [Advanced Stuff](https://cclearninghub.co.uk/docs-category/cloud/admin/admin-advanced-stuff/) - - How to Create and Send a One Time Code ## How to Create and Send a One Time Code…"
url: "https://cclearninghub.co.uk/docs/how-to-create-and-send-a-one-time-code/"
updated: "2026-11-04"
category: Care Control Cloud / Admin / Advanced Stuff
---

# How to Create and Send a One Time Code

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- How to Create and Send a One Time Code

## How to Create and Send a One Time Code

Learn how to create and send secure One-Time Codes to staff. This guide covers setting an expiry, selecting recipients, restricting eMAR access to a specific service user where required, and reviewing previously issued codes.

###### Takes 3 minutes

###### For: Managers

###### Updated: 9th Sept 2026

#### Introduction

**One-Time Codes** provide a secure way to give staff temporary access to Care Control. When creating a code, you can control when it expires, who receives it and, where required, restrict eMAR access to a specific service user.

You can send codes to individual staff members, multiple staff members or a selected group. Previously issued codes can also be reviewed through **Historic Codes**, helping you keep track of codes that have been sent.

**In this guide you'll learn how to:**

- Create a One-Time Code and set its expiry.
- Choose where the code is sent.
- Restrict eMAR access to a specific service user.
- Select one or more staff members to receive the code.
- Send the One-Time Code.
- Review previously issued codes.

#### Open One Time Codes within the HR Advanced section.

#### Select the calendar icon to choose when the code will expire.

#### Select the clock icon to set the expiry time.

#### If required, select the option to force the use of the alternate email address.

#### If required, enable the option to restrict eMAR access to a specific service user.

#### Select the service user whose medication records the code should provide access to.

#### Use the Group drop-down list to filter the available staff members.

#### Select the staff members you want to receive the One-Time Code. You can select one, multiple or all staff members.

#### Select Add to include the selected staff members in the recipient list.

#### Select Send to generate the One-Time Code and send it to the selected recipients.

#### Open Historic Codes to review previously issued One-Time Codes.

#### Top tip

For additional security, you can restrict a One-Time Code's eMAR access to a specific service user. This means the code can only be used to access that service user's medication records.

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