---
title: How to set up and activate Facial Recognition on Cloud
description: "## How to set up and activate Facial Recognition - [Home](https://cclearninghub.co.uk) - - [Care Control Knowledgebase](https://cclearninghub.co.uk/docs/) - - [Care Control Cloud](https://cclearninghub.co.uk/docs-category/cloud/) - - [Admin](https://cclearninghub.co.uk/docs-category/cloud/admin/) - - [Advanced Stuff](https://cclearninghub.co.uk/docs-category/cloud/admin/admin-advanced-stuff/) - - How to set up and activate Facial Recognition on Cloud…"
url: "https://cclearninghub.co.uk/docs/how-to-set-up-and-activate-facial-recognition-on-cloud/"
updated: "2025-07-14"
category: Care Control Cloud / Admin / Advanced Stuff
---

# How to set up and activate Facial Recognition on Cloud

## How to set up and activate Facial Recognition

- [Home](https://cclearninghub.co.uk)
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- [Care Control Knowledgebase](https://cclearninghub.co.uk/docs/)
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- [Care Control Cloud](https://cclearninghub.co.uk/docs-category/cloud/)
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- [Admin](https://cclearninghub.co.uk/docs-category/cloud/admin/)
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- [Advanced Stuff](https://cclearninghub.co.uk/docs-category/cloud/admin/admin-advanced-stuff/)
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- How to set up and activate Facial Recognition on Cloud

    [![](https://secure.gravatar.com/avatar/85f3ce3e687e1172c39de009d59c19903a1b436f1e2966fe272ce9fe26384ce9?s=40&d=mm&r=g)Tiggy Crawford](https://cclearninghub.co.uk/docs/authors/19/page/1)

Facial recognition is a powerful tool for secure, efficient access – but we know not everyone uses it in the same way.

If you have team members, such as head office staff, who need access but don’t work on-site, you can mark them as exempt from facial recognition. This helps keep your system running smoothly while ensuring those who need access can still log in without issue – all while maintaining flexibility across your workforce.

### Interactive Guide

[How to set up facial recognition guide](https://demo.arcade.software/O8UcVJTQ5lQYC8H2VBdd?embed&embed_mobile=inline&embed_desktop=inline&show_copy_link=true)

### Text based guide

#### Within the ‘My Hub’ dashboard, select the Admin app.

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#### Next, select the ‘Visit’ button under Advanced stuff.

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#### Click the drop down arrow next to ‘Configuration and Setup’ and then click ‘System Settings’.

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#### You will then see the ‘Sign In / Sign Out’ option, click this.

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#### Within the Sign In / Sign Out Method, change this to Facial Recognition.

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#### Then select the ‘Save Changes’ button.

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#### You may have staff i.e head office who will access your site from there, you will need to mark them as exempt.

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#### To do this you will need to go onto HR App.

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#### Then click the ‘Visit’ button under Staff Records.

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#### Select the ‘Security’ tab at the top.

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#### Click the ‘Edit Security’ button.

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#### Now you will be able to edit the Facial Recognition button. Switch this on.

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#### Now select the ‘Save Changes’ button.

 

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