---
title: Payment Schedule for Service Users
description: "## Payment Schedule for Service Users This guide will cover how to create Payment Schedules for your service users on Care Control Windows. ![](https://cclearninghub.co.uk/wp-content/uploads/2023/11/CCLH-Icons-1024x970.png) [![](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-1-9-1024x537.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-1-9.png) ## 1 In the Administration of Care Control Windows, navigate to the **Manage Fee Schedules** tool,…"
url: "https://cclearninghub.co.uk/docs/payment-schedule-for-service-users/"
updated: "2024-10-03"
category: Care Control Windows / HR Windows / Income Windows
---

# Payment Schedule for Service Users

## Payment Schedule
for Service Users

This guide will cover how to create Payment Schedules for your service users on Care Control Windows.

       ![](https://cclearninghub.co.uk/wp-content/uploads/2023/11/CCLH-Icons-1024x970.png)                    [![](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-1-9-1024x537.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-1-9.png)

## 1

In the Administration of Care Control Windows, navigate to the **Manage Fee Schedules** tool, which can be found under the Income tab.

## 2

A new window will open and a list of your existing schedules will be displayed.

To create a new one, press **Add**.

       [![](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-2-9-1024x690.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-2-9.png)                         [![](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-3-9-1024x693.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-3-9.png)

## 3

A blank form will open below.

Begin by choosing a **Service User**, **Description**, and **Start / End** date.

Next, configure the **Generation Frequency** and **Payment Narrative** via the **Change**buttons.

## 4

These will open new windows where you can complete the options to generate a **Frequency** and **Payment Narrative**.

After completing the form, press **Set**.

Here you can set **Exact Monthly** which will use exact dates of the end of the month e.g the frequency will end on the 29th of February. 

**Monthly** will be 30.4 days on average per month.

**Top Tip:**If you are using Exact Monthly, setting the start date to the 1st will ensure that the entire month is covered.

       ![](https://cclearninghub.co.uk/wp-content/uploads/2024/10/Tutorial-17.png)                         ![](https://cclearninghub.co.uk/wp-content/uploads/2024/10/Tutorial-15.png)

## 5

Click **Change ** on the **Payment Narrative**.

## 6

Here you can set the **Payment Settings**to your chosen methods of payment to generate a **Payment Narrative.**

Once happy, click **Set Payment Details.**

       ![](https://cclearninghub.co.uk/wp-content/uploads/2024/10/Tutorial-16.png)                         [![](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-5-6-1024x690.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/11/edit-5-6.png)

## 7

When you are happy with the payment schedule, press **Save Changes**.

If you have marked the schedule as **Active**, you will receive a message confirming your choice that the schedule will begin.
