---
title: "Resetting CC eMAR, Mobile & Pocket"
description: "## Resetting CC eMAR, Mobile & Pocket Sometimes the best fix for a problem is a clean slate. You can reset the Care Control mobile/tablet apps by following these steps. ![](https://cclearninghub.co.uk/wp-content/uploads/2023/11/CCLH-Icons-1024x970.png) [![](https://cclearninghub.co.uk/wp-content/uploads/2023/02/1-10.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/02/1-10.png) **For Android Devices:** 1. Navigate to the **Settings**. 2.…"
url: "https://cclearninghub.co.uk/docs/resetting-cc-emar-mobile-pocket/"
updated: "2023-12-01"
category: Care Control eMAR
---

# Resetting CC eMAR, Mobile & Pocket

## Resetting CC eMAR, Mobile & Pocket

Sometimes the best fix for a problem is a clean slate. You can reset the Care Control mobile/tablet apps by following these steps.

       ![](https://cclearninghub.co.uk/wp-content/uploads/2023/11/CCLH-Icons-1024x970.png)                    [![](https://cclearninghub.co.uk/wp-content/uploads/2023/02/1-10.png)](https://cclearninghub.co.uk/wp-content/uploads/2023/02/1-10.png)

**For Android Devices:**

1. Navigate to the **Settings**.
2. Scroll down to the **Applications **option. This will display a list of applications on the device.
3. Find Care Control eMAR/Pocket/Mobile.
4. Open the Storage section of the application details.
5. Choose to Clear App Data/Storage.
6. Close the device settings, and reload the Care Control app. It will now be reset and will require a site code or one time code.

 

**For Apple (IOS) Devices:**

1. Click and hold on the Care Control Pocket/eMAR/Mobile app until it starts shaking.
2. Click the **X** in the corner to uninstall the app.
3. Go into the App Store and search for Care Control Pocket/eMAR/Mobile. Reinstall the app.