Creating a Message Group
This guide will cover how to create a new message group. This allows you to select a number of staff members at once to message, for example, managers or care staff.
1
In the Administration of Care Control Windows, navigate to the Create a Message tool, which can be found under the Communication Tab.
2
A new window will open. Next to the Available Staff / Message Group drop down list, press the small blue icon.
3
The message group configuration will open. Here, press Add New Group.
4
Enter a name for your new group and press OK.
5
Begin by choosing a filter option for your staff member. You can assign the group by Category, Role, or by Staff Member.
Next, select the relevant categories, roles or members from the list on the left hand side and press Add to move them to the right.
Press Save Group to complete the process.
In this example, we are creating a Managers Group. We have filtered by staff role and then selected any management roles from the list on the left. All staff members with these roles will be in the group.
6
You will receive a confirmation message.
Press OK.
