Service User Shop
This guide will cover how to access, amend and manage the Service User Shop on Care Control Windows. This shop can be used for products bought by service users from a stock system in the home.
1
In the Administration of Care Control Windows, navigate to the Shop for a SU tool, which can be found under the Client Area tab.
2
A new window will open. Here, we have a few options relating to the shop tool. The two options at the bottom is where we can manage our shop as well as view stock reports.
Press Manage Products to begin.
3
The shop products window will open. Here, a list of items currently for sale will be displayed. They are broken down into category, description, stock level, purchase & selling price, profit margin and whether the item is unlocked & active.
We can add a new Product Category by pressing Add New at the top of the window.
4
To add a new individual product, scroll to the bottom of the list and enter the details in the blank row.
After doing so, press Save Changes to add it to the shop.
5
We can now purchase some things for a service user.
Begin by selecting Shop for a SU, then select one from the drop down list and press Go Shopping.
6
Our shop products will open. Simply press Add to Basket to move it into the basket on the right hand side of the windwow.
7
After choosing the items we want, we can press Checkout to complete the process.
8
A confirmation message will be displayed. Press OK.
9
In the same way as above, we can also shop as a staff member.
Select Shop for You, then press Go Shopping. This will open the same shop-basket window as in step 7.
You can view your shopping history by pressing View Your Shop Account.
10
Here, a list of transactions will be displayed. Simply click on one to view the details of the shop.
