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    Forcing Pocket back Online

    This guide will cover how to get Care Control Pocket back online when presented with an error message in Offline Mode.

    1

    If presented with this error when opening Care Control Pocket in Offline Mode, simply TAP the error icon 10 times.

    2

    This will bring up a prompt to return back to Online mode.

    Press Yes.

    3

    Pocket will restart in Online Mode.

    4

    Simply enter your PIN number and continue to log back into the appication.