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Forcing Pocket back Online

This guide will cover how to get Care Control Pocket back online when presented with an error message in Offline Mode.

1

If presented with this error when opening Care Control Pocket in Offline Mode, simply TAP the error icon 10 times.

2

This will bring up a prompt to return back to Online mode.

Press Yes.

3

Pocket will restart in Online Mode.

4

Simply enter your PIN number and continue to log back into the appication.