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FAQ: What Are Analysis Level Permissions in Care Control?

All actions in Care Control are logged and audited for security and accountability. A staff member’s role and permissions determine which Analysis Levels they can view, edit, or manage.

General

  • Access Level: Broadest access – available to most users.
  • Data Type: Non-sensitive operational information.
  • Examples: Basic resident data (name, age, room); non-clinical notes or alerts; general care task lists.
  • Purpose: Ensures day-to-day care information is easily accessible to frontline staff.

Confidential

  • Access Level: Limited to staff with elevated permissions (e.g., senior carers, nurses).
  • Data Type: Personal or clinical information that should not be shared widely.
  • Examples: Medical conditions; medication schedules; risk assessments.
  • Purpose: Protects personal and health data in line with GDPR compliance.

Secret

  • Access Level: Restricted to senior management or clinical leads.
  • Data Type: Sensitive information with operational, legal, or reputational implications.
  • Examples: Incident reports; safeguarding concerns; complex behavioural plans.
  • Purpose: Ensures sensitive data is only accessed by those with a direct need-to-know.

Top Secret

  • Access Level: Highest level of restriction, usually reserved for directors or registered managers.
  • Data Type: Critical or legally protected information.
  • Examples: Legal documents; HR or disciplinary records; high-risk safeguarding data.
  • Purpose: Maintains the strictest confidentiality and accountability within the system.
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