Cloud Onboarding: Create New Cloud Users
This guide shows you how to add a staff record, complete key staff details, and link the staff member to the correct user account. You’ll also learn how to assign roles and use site mapping to ensure staff access is set up correctly.
Interactive guide
Text based guide
Enter the Staff Records area

Click Add Staff Member

Select a title

Enter the staff member’s name details

Enter the forename

Enter the surname

Select a manager (leave blank if not applicable)

Complete personal and employment details

Enter the National Insurance number

Enter the address

Enter the postcode

Enter the email address

Enable email notifications for messages (optional)

Enter the primary telephone number

Enter the date of birth

Enter the start date

Select the role category

Select the role

Choose contract settings

Choose how holiday hours are calculated

Create a PIN (sent to the staff member by email)

Set staff access permissions

Save the staff member

Confirm to continue

Add additional, custom, or holiday details if needed

Open the app panel

Go to Org Management

Open Users

Show inactive users

Select the user to attach the staff member to

Open Role Assignment

Edit user roles

Assign the required role (including site-specific Super User roles)

Add additional roles if needed

Add the role

Save changes

Open Site Mapping

Assign the staff record to the user

Edit the user mapping if needed

Open the dropdown

Select the staff member

Save changes to finish
