Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

    September 2025 Release: Smarter Care, Faster Notes, Easier Bookings

    Care is about people, not paperwork. That’s why each month we release updates to Care Control Cloud that reduce admin and free up your time. In September, we’ve introduced tools to speed up notes, simplify meal planning, and streamline bookings, so you can spend less time behind a screen and more time where it counts.

    🥗 Smarter Meal Management

    Planning meals has never been easier. You can now create and edit individual meals for service users and build menus that can be updated anytime. This gives you the flexibility to personalise diets and keep everything consistent across your service.

    📝 Faster Care Recording with Shortcut Notes

    We know care staff are always on the go. With the new Shortcut Notes, you can quickly record care using pre-filled templates. This speeds up note-taking, reduces repetitive typing, and helps carers spend more time with service users.

    🏠 Streamlined Day Centre Bookings

    Say goodbye to juggling different systems. Day Centre bookings can now be scheduled and managed directly within Care Control Cloud, keeping everything centralised and easy to track.

    💷 Transparent Finances with Personal Allowance

    Keeping financial records clear and accurate is vital. Our new Client Personal Allowance feature makes it simple to record and manage allowances, so both staff and service users can feel confident about their finances.

    📋 Flexible Care Planning with Multi-Custom Forms

    Every service user is unique. With Multi-Custom Forms, you can now tailor care records to suit individual needs—all within Care Control Cloud. This gives you the flexibility to capture the right details for the right person.

    Explore More

    This is just a snapshot of what’s new this month. You can read the full list of updates in the September 2025 Release Notes.

    We’d love to hear from you: which feature are you most excited to try?

    Visit the Knowledgebase

    Access step-by-step guides, feature walkthroughs, and troubleshooting tips for Care Control Cloud—available 24/7.

    Open Knowledgebase Read Release Notes

    Read more