
A message from our Customer Service Manager
A warm welcome to the winter edition of our Customer
Running a care service comes with constant demands — from ensuring compliance to managing staff records, care plans, and incidents. That’s why we recently hosted our Manager Tools webinar, designed to show how Care Control Cloud makes oversight simpler and smarter for care managers.
In this session, we explored the tools that help you stay inspection-ready, confident, and in control — every day.
The webinar included live demonstrations of four key features that help managers stay ahead of the curve:
Service Status – instantly see how your service is performing and address areas that need attention.
Care Plan Integrity Checks – identify incomplete or inconsistent care plans before inspections do.
Incident Analysis – review trends, actions, and lessons learned to improve quality of care.
Staff File Integrity Checks – ensure all staff documentation is up to date and compliant.
Each of these tools has been designed to make leadership smoother, strengthen compliance, and save managers valuable time.
Access step-by-step guides, feature walkthroughs, and troubleshooting tips for Care Control Cloud—available 24/7.

A warm welcome to the winter edition of our Customer

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