Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

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    Care Control Usage Indicator

    This guide will introduce the Care Control Usage Indicator.

    1

    At the top of the Care Control Windows home screen is a percentage usage indicator. This figure is a summarised percentage of how much of the system you are using, a higher score indicates higher usage of Care Control’s functionality.

    Clicking on the statistic will open a new window with an overview of the scoring.

    2

    Here, a breakdown of the scoring for individual areas of the system can be viewed, alongside some other usage statistics, such as the average number of notes recorded per service user every 24 hours.