Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

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    Checking In to a Visit

    This guide will cover how to Check In to a visit on Care Control Pocket.

    1

    After signing into Care Control Pocket, a list of your visits for the day will be displayed.

    To check in to your next one, begin by selecting it from the list.

    2

    Some summary information will open. Press Continue.

    3

    Press OK.

    4

    When you are ready to Check In, simply tap the icon.

    If you are early you will be required to enter a reason.

    5

    Press Check In.

    6

    Press OK on the confirmation message.

    7

    You are now checked into the visit. Any outstanding tasks will be displayed, as well as the other normal recording options associated with Care Control Pocket.

    Remember to Check Out when you leave!