Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

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    COVID PPE Check

    This guide will cover how to enable COVID PPE checks for staff members when they sign in.

    When enabled, staff will be required to complete a form when checking into Care Control Pocket.

    1

    In the Administration of Care Control Windows, navigate to the System Settings, which can be found in the Advanced Stuff tab.

    2

    A new window will open. Here, select CC Pocket Settings from the menu on the left-hand side of the screen. Next, find the option titled Force COVID PPE Check on Check In and set this to Yes. Finally, press Save Changes.

    3

    Now, when a staff member checks in to a visit, they will be presented with a form regarding PPE.

    They must fill out all the sections to continue.