Excluding an Incident
This guide will cover how to exclude an incident from a service users Care Plan. Incidents cannot be fully removed from the system as they are some of the most important records for a service user. However, we understand that mistakes happen and sometimes a record needs to be discarded, or in this case excluded. Excluding an incident removes it from the incident analysis and care plan of a service user, but, the record will remain in the master log and can be added back in at any time.
1
On the Care Control Mobile PIN screen, press the Cog Wheel Icon in the top right corner.
2
Enter your PIN number as well as the Admin Password for your system. Then, press Continue.
3
Your administration dashboard will open.
Select the Incident Analysis button at the bottom of the screen.
4
Then, press View Master Log.
5
A list of all incident records will be displayed. Find the one you wish to exclude and tap on it to view more details.
6
Press the Exclude button.
7
Confirm that you wish to exclude the record by pressing Yes.