On Sunday 8th February, our GP Connect service will undergo scheduled maintenance. While we cannot confirm the exact time, this work may result in up to 60 minutes of downtime. We apologise for any inconvenience this may cause and thank you for your understanding.

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FAQ: What Are Analysis Level Permissions in Care Control?

All actions in Care Control are logged and audited for security and accountability. A staff member’s role and permissions determine which Analysis Levels they can view, edit, or manage.

General

  • Access Level: Broadest access – available to most users.
  • Data Type: Non-sensitive operational information.
  • Examples: Basic resident data (name, age, room); non-clinical notes or alerts; general care task lists.
  • Purpose: Ensures day-to-day care information is easily accessible to frontline staff.

Confidential

  • Access Level: Limited to staff with elevated permissions (e.g., senior carers, nurses).
  • Data Type: Personal or clinical information that should not be shared widely.
  • Examples: Medical conditions; medication schedules; risk assessments.
  • Purpose: Protects personal and health data in line with GDPR compliance.

Secret

  • Access Level: Restricted to senior management or clinical leads.
  • Data Type: Sensitive information with operational, legal, or reputational implications.
  • Examples: Incident reports; safeguarding concerns; complex behavioural plans.
  • Purpose: Ensures sensitive data is only accessed by those with a direct need-to-know.

Top Secret

  • Access Level: Highest level of restriction, usually reserved for directors or registered managers.
  • Data Type: Critical or legally protected information.
  • Examples: Legal documents; HR or disciplinary records; high-risk safeguarding data.
  • Purpose: Maintains the strictest confidentiality and accountability within the system.
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