Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

    View Categories
    banner dark

    Finding and Changing the Administration Password

    The Administration Password is used across the Care Control applications. It is needed to access administrative areas in Windows, Pocket, Mobile and eMAR. It might be worth changing this from the default for increased security in your organisation.

    1

    In the Administration of Care Control Windows, navigate to the System Settings, which can be found under the Advanced Stuff tab.

    2

    Here, select the Security option from the menu on the left-hand side.

    Your Administration Password will be displayed here.

    3

    If you wish to change it, simply type in a new password and press Save Changes.