How to Manage Settings in Care Control Intelligence
Learn how to personalise Care Control Intelligence, choose which services you monitor, manage your notifications and access additional settings.
Takes 5+ minutes
For: Owners
Updated: 2nd Nov 2026
Introduction
The More section in Care Control Intelligence allows you to manage your preferences and choose how you receive important information about your care services.
You can change which services you monitor, manage your daily briefings and notifications, and access additional options such as resetting your device.
In this guide, you'll learn how to:
- Access additional settings and restart your initial setup.
- Choose which services you want to monitor.
- Manage daily briefing notifications and emails.
- Set your notification preferences and Quiet Hours.
- View your notification inbox.
- Access device reset and app information.
Open the More Menu
Open Care Control Intelligence and tap More to access additional settings and options.
Restart Your Initial Setup
You can choose to complete the initial setup again if you want to change how Care Control Intelligence is personalised for you.
Manage Your Monitored Services
Tap Services Monitored to change which care services you receive information about.
Choose Which Services to Monitor
Tick the services you want to receive information about. Untick any services you no longer want to monitor.
Save Your Services
Once you've made your changes, tap Save services to confirm your selection.
Manage Daily Briefing Notifications
Use the Daily Briefing notification switch to choose whether you want to receive a notification when your daily briefing is available.
Receive Daily Briefings by Email
Turn on the email option if you would like your daily briefing sent directly to your email address.
Manage Your Notification Preferences
Open your notification settings to choose which types of alerts you want to receive.
Receive Urgent Notifications Only
Enable Urgent only if you only want to receive notifications about the most important issues.
Set Your Quiet Hours
Use Quiet Hours to choose when you do not want to receive notifications, such as outside your working hours.
Allow Urgent Alerts During Quiet Hours
Enable this option if you still want to receive urgent alerts while Quiet Hours are active.
Enable Urgent Alerts
Turn on Enable urgent alerts to receive notifications about critical changes that may need your attention.
Open Your Notification Inbox
Tap Notification inbox to view your recent notifications and important updates.
View a Notification
Tap a notification to view more information about the alert.
Reset Your Device
Select Reset Device if you need to clear the app's information and set it up again, such as when transferring the device to another user.
Important: Only reset your device if necessary, as you may need to complete the setup process again.
View App Information
Tap About CC Intelligence to check which version of the app you're using and discover a little surprise from Margo!
Top tip
You can change your notification preferences at any time. Use Quiet Hours to reduce interruptions and allow urgent alerts to come through when something important needs your attention.
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