On Sunday 8th February, our GP Connect service will undergo scheduled maintenance. While we cannot confirm the exact time, this work may result in up to 60 minutes of downtime. We apologise for any inconvenience this may cause and thank you for your understanding.

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    Locking an iPad/iPhone to Care Control (Kiosk Mode)

    You are now able to set your Apple products into “Kiosk” mode. When in kiosk mode users will be unable to exit a selected app without a pin code, meaning you can lock the device to just use Care Control.

    Step 1

    Firstly, select the settings icon on your iPad home screen. Go to “General”. Go to “Accessibility” Scroll down and select “Guided Access”. Create a guided access pin number—exit settings by selecting the home button (physical button below the screen).

    Step 2

    Re-open Care Control. Once open and you can see the Care Control pin screen, tap the home button 3 times in quick succession. If successful, a message will display “Guided Access Enabled“.

     

    Step 3

    The device will be locked into Care Control until guided access is disabled. To disable, triple-tap the home button once more and enter your exit pin.

    If you forget your guided access pin number- the iPad will return to normal mode once the battery has run out.