Marking a Visit as ‘Not Required’ – Care Control Learning Hub

Marking a Visit as 'Not Required'

This guide will cover how to mark a shift or visit on the rota as ‘Not Required’. This can be useful is a client cancels a visit or if a shift is no longer needed. Note: this is per-shift change and will not affect recurring shift patterns.

1

In the Administration of Care Control Windows, navigate to the Roster System, which can be found under the Time & Attendance tab.

2

A new window will open. Here, press View Live Rota via the button in the bottom left corner.

3

Find the shift you wish to mark as ‘Not Required’ and click on it.

4

The shift will open on the right hand side. Simply tick the Mark as ‘Not Required’ checkbox.

5

You will be warned that doing this will remove the staff assignment and not require cover. Press OK.

6

Press the green Process button to complete the change.

7

The shift will move into its own section, titled ‘Not Required’.

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