Reactivating a
Service User
This guide will cover how to reactivate a service users care plan, for if and when they come back into your care, on Care Control Cloud.
1
From the Admin app on Care Control Cloud, navigate to the ‘Client Area‘.
2
Here, choose ‘Reactivate Client‘ from the ‘Client Management‘ drop-down list.
3
Begin by selecting the service user you wish to reactivate from the historic list on the left hand side.
Then, enter a ‘Reason‘ for reactivation and press ‘Process Changes‘.