Bank Holiday Closure Notice: We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣
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Staff Access Levels on Care Control
This guide will explain the different levels of staff access available for the Care Control applications. These control what and where staff can access.
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Staff access levels are controlled within the Staff Records, under the Security tab. Each of the levels are explained below:
No Access Level – no ability to access or record anything except for an incident.
Basic Care Editing – This is for care staff that are on shift to carry out day-to-day tasks, such as personal care, creams, general notes, activities etc.
Advanced Care Editing – This is for senior care staff who might also need to complete Care Reviews, risk assessments and amend monitoring if required.
Kitchen Manager – This is for your senior and kitchen staff
Administrator – This is full admin – designed for management use who need access to all areas of Care Control.
Analysis Level – This is relevent to staff with Administrator level access. There are 4 different levels – General, Confidential, Secret and Top Secret. The higher level, the more confidential and commercially sensitive the information available is.