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Org Man Unlocking a User Account on Cloud

This guide will cover unlocking a Cloud User’s account when they have been locked out.

Please follow the interactive guide below, a written guide is also available at the bottom of the page.

Written guide

  1. Enter the Org Management.
  2. Select to Visit the Users area.
  3. Click the eye icon on a user.
  4. Enter the Security tab.
  5. Select Unlock Account.