On Sunday 8th February, our GP Connect service will undergo scheduled maintenance. While we cannot confirm the exact time, this work may result in up to 60 minutes of downtime. We apologise for any inconvenience this may cause and thank you for your understanding.

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    Using CSGs in the Roster

    This guide covers how to allocate shifts to a Care Service Group (CSG) within the Roster System of Care Control Windows.

    1

    Open your active roster template or the live rota. Begin by adding a new shift via the green + symbol.

    2

    The shift creation section will open on the right-hand side of the window. Here, navigate to the Allocation Tab.

    3

    From the Allocation Type drop-down list, select Care Service Group and select the CSG you wish to assign the shift to.

    4

    You can then proceed to complete the other sections of the shift (hours, staff member etc.). From the staff selection, staff members who can support the CSG will be shown.