Using the Maintenance Tool
This guide will cover how to create Maintenance Issues on Care Control Pocket, as well as view existing Maintenance Issues.
1
After signing into Care Control Pocket, press the 2 arrows in the bottom left corner of the screen.
2
This will open the recording options. Here, press the settings cog icon in the bottom right corner of the screen.
3
3 options will be displayed – select Log Maintenance Issue.
4
A blank form will open. Here you can enter the issue location, a description, priority level as well as a photo. Press Log Issue to save.
5
To view existing issues, open the Managers Menu. You can find this by navigating to the Staff Menu and pressing the 3-bar icon in the top right corner of the screen.
6
From this menu, select Other Areas.
7
Next, select Maintenance Issues.
8
A list of categories will be displayed which breaks down the entries by new issues, as well as the 4 priority levels. Simply tap on a category to view the issues within it.
