On Sunday 8th February, our GP Connect service will undergo scheduled maintenance. While we cannot confirm the exact time, this work may result in up to 60 minutes of downtime. We apologise for any inconvenience this may cause and thank you for your understanding.

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    Visit Check-Out Errors

    This guide will cover some common errors and what they mean when checking out of a client visit.

    1

    If staff don’t have Location Services switched on, when they check-out from a shift they’ll get the message “Error Checking Out – This has been reported.” – this doesn’t mean the check-out has failed, it just means that Location Services are switched off.