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    • Knowledge Base
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    Knowledge Base

    Admin & Management

    Browse our help guides related to Administration on Care Control

    Managers

    • A Guide to Pre-Assessment/New Enquires
    • About Me & PRSB ( Release Notes)
    • Accessing the New Managers Menu on CC Pocket
    • Bulk Staff Notes
    • Care Control Usage Indicator
    • Managers Scratch Pad
    • Set the Mobile App to the Administration Login Screen
    • Setting your Device to Start on Managers Menu
    • When a Service User or Resident Leaves

    Business

    • Accessing Other Sites
    • Accessing your Business Dashboard
    • Changing Sites
    • Complaints Area
    • Dependency/Cost of Care
    • Loading a Site from Business Code
    • Set CC Mobile to the Business Dashboard
    • Assigning Staff Dependency Roles

    Security

    • 6-Digit PIN Option for Windows, Mobile and Pocket
    • Access Denied Message
    • Income Tab Password
    • Finding and Changing the Administration Password
    • Finding and Changing the Override Password
    • GDPR
    • Hiding Staff PINs on CC Mobile
    • Security
    • Staff Access Levels
    • How to Hide Staff Contact Details

    Other

    • Five Key Principles of the Mental Capacity Act
    • How to see who views a Care Plan
    • Assigning Allocations to the Rota
    • Attachments on Messages
    • Changing PC from Administration to Staff
    • Creating Allocation Groups
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