On Sunday 8th February, our GP Connect service will undergo scheduled maintenance. While we cannot confirm the exact time, this work may result in up to 60 minutes of downtime. We apologise for any inconvenience this may cause and thank you for your understanding.

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    Pocket Two Person Recording

    This guide will cover recording with two people on Care Control Pocket

    Please follow the written guide below.

    Written guide
    Step 1.

    2 person recording (1)

    Select the service user you with to record for and then select Continue.

    Step 2.

    2 person recording (2)

    Tap the Record button.

    Step 3.

    2 person recording (3)

    Select the area you wish to record. Only certain areas will have 2 person recording as set by the organisation.

    Step 4.

    2 person recording (4)

    You will be prompted with the message that an additional staff member is required. Select OK.

    Step 5.

    2 person recording (5)

    Record the care as usual, then select 2nd Staff.

    Step 6.

    2 person recording (6)

    Choose the 2nd staff member that will be helping. Then tap Continue.

    Step 7.

    2 person recording (7)

    You will now see the 2nd staff member in the Supported By section. Once happy, click Save to finish.