Coming soon

See what we're working on

Take a look at some of the new apps, features and improvements currently being developed for Care Control. Select a feature below to learn more about what it does, who it's for and why we're building it.

New mobile app

Friends & Family App

A new dedicated Care Control app designed to give authorised friends and family a simpler way to stay connected with their loved one's care, wellbeing and daily life.

Estimated release To be confirmed
View authorised care updates
Read and add care notes
Keep in touch through messages
Add and view Memory Box items
View calendar information
Access only the information you've been authorised to see
Friends and Family App welcome screen
Friends and Family App care notes screen

Why is it useful?

Friends and family can access authorised updates when it suits them rather than relying on care staff being available to provide routine updates. This creates a more consistent way to stay connected while helping reduce repeated enquiries for care teams.

Who is it for?

The app is designed for friends and family members who have been given access by the care provider. Care teams remain in control of which resident information each person is authorised to view.

New mobile app

Connect App

A new Care Control mobile experience designed to bring secure device registration, staff sign-in and everyday care workflows together in one modern application.

Estimated release To be confirmed
Secure device registration
Register using a One Time Code
Individual PIN sign-in
Support for agency staff
View messages and assigned tasks
Access relevant service users and care information
Care Control Connect default screen
Care Control Connect recording areas screen

Why is it useful?

Connect is being designed to make mobile access to Care Control simpler and more consistent. Devices are securely registered to the correct organisation and site, while individual staff sign-in helps ensure each person only accesses the information relevant to them.

Who is it for?

Connect is being developed for care and support staff who use Care Control while working on mobile devices. The app includes workflows for authorised staff, agency workers and different care service environments.

New eMAR experience

New eMAR App

We're building a new Care Control eMAR app with a more modern experience for registering devices, signing in securely and accessing medication information across supported devices.

Estimated release To be confirmed
Secure individual PIN sign-in
One Time Code device registration
Clearly named and registered devices
Responsive portrait and landscape layouts
Clear connection and retry guidance
Easier access to medication and prescription detail
Care Control eMAR homepage with trolley sign in
Care Control eMAR scheduled medication list

Why is it useful?

The new app is being designed to give eMAR users a clearer and more consistent experience from the moment a device is registered and a staff member signs in. Improved handling for different screen layouts and connection issues should also make the app easier to use across everyday care environments.

Who is it for?

The new eMAR app is being developed for authorised staff who use Care Control to access and manage medication information, including care teams working across phones and tablet devices.

Smarter care reviews

Intelligent Care Review

A smarter way to carry out care reviews using a configurable pre-care assessment that helps identify which areas of the care plan need to be included based on the answers recorded.

Released 1 October 2026
Configurable pre-care assessment
Automatically identify relevant care plan domains
Responses guide the review process
Site-wide configuration for administrators
Less manual setup during each care review
More focused and relevant care reviews
Intelligent Care Review in Care Control Cloud
Intelligent Care Review care plan screen

Why is it useful?

Intelligent Care Review reduces the amount of manual preparation involved in a care review. The answers recorded during the pre-care assessment can help determine which care plan domains should be included, allowing staff to focus on the areas most relevant to the individual.

Who is it for?

Intelligent Care Review is designed for care professionals carrying out care reviews, as well as administrators responsible for configuring the assessment process and managing how care plan domains are activated.

Residential finance

Finance & Fee Schedules

A new contract-led way to manage residential fees, payment schedules and billing within Care Control Finance, bringing the information used to calculate charges into one clearer workflow.

Estimated release To be confirmed
Contract-led residential fee schedules
Link residents to relevant contracts
Manage payment schedules and billing periods
Support different fee calculation methods
Keep effective-dated weekly fee history
Review billing before invoices are posted
Care Control Finance and Fee Schedules
Care Control Finance fee schedule details

Why is it useful?

Residential fees, contracts and billing calculations will be managed through a more structured process. Finance teams can see how charges have been calculated, review warnings or errors and check resident-level amounts before a billing run is completed and posted.

Who is it for?

This functionality is being developed for residential care providers and the finance or administration teams responsible for resident contracts, weekly fees, payment schedules and billing.

Finance & billing

Consolidated Invoicing

Consolidated Invoicing is being brought into the wider Care Control Finance experience, creating a clearer journey from contracts and recurring schedules through billing and final invoices.

Estimated release To be confirmed
Access billing through the Finance app
Manage contracts and recurring schedules
Clearer billing before invoices are created
Support for domiciliary billing workflows
Review eligible finalised invoices before sending
Improved controls and audit around invoice delivery
Care Control Consolidated Invoicing manage contracts screen
Care Control Consolidated Invoicing add contract screen

Why is it useful?

Bringing billing into the Finance application creates a clearer separation between calculating charges and producing the final invoice. The planned improvements also give finance teams greater control over which finalised invoices are sent and help make the process easier to review and audit.

Who is it for?

This functionality is aimed at finance and administration teams responsible for contracts, billing schedules and customer invoicing, particularly organisations using Care Control's domiciliary finance workflows.