Alerts available on Care Control
This guide contains a list of available alerts on Care Control Windows. They can be used to inform management staff of missed monitoring, incidents and much more. There is also functionality to email and text alert notifications to your staff members.
Text based guide
| Category | Subcategory | Alert Action |
Calendar | Events | Alert me if an event is due to take place. |
Care Planning | Bowel Movement | Alert me when a bowel movement is recorded. |
| Fluid | Alert me when a resident reaches a fluid intake target | |
| Alert when a resident does not drink enough | ||
| Future Care Tasks | Alert me to low frequency care tasks that are going to be due. | |
| Health Issues | Alert me when a new health issue is recorded | |
| Medical Visit | Alert when a resident receives a medical visit from a specific person. | |
| Monitoring | Alert me if specific monitoring is ended | |
| Alert me if specific monitoring is started | ||
| Alert me if the target monitoring time was missed by x minutes | ||
| MUST | Alert me if a MUST score is recorded over a certain value | |
| NEWS2 | Alert when a NEWS2 Score is recorded over a certain value. | |
| Notes | Alert me when a red flag note is raised. | |
| Alert when a specific word is entered in a note | ||
| Alert when a specific word is entered in a note, but another word is not entered | ||
| Alert when a specific word is NOT entered in a note | ||
| Observations | Alert me when a residents blood pressure is too high / low | |
| Alert me when a residents pulse rate is too high / low | ||
| Alert me when a residents respiration rate is too high / low | ||
| Alert me when a residents temperature is too high / low | ||
| Alert me when the blood sugar levels are too high / low | ||
| Alert me when the oxygen saturation levels are too high / low | ||
| Resident | Alert me when a new resident is added | |
| Alert me when a resident leaves the home | ||
| Waterlow | Alert when a specific waterlow score is recorded for a resident. | |
| Weight | Alert me when a resident gains / loses a certain amount of weight | |
COVID 19 | Checks | Alert when COVID 19 Check results in abnormal reading |
Finance | Aged Balance | Alert me if there is an aged balance over a set number of weeks. |
| Credits | Alert me if a new credit is generated. | |
| Invoices | Alert me if a new invoice is generated. | |
| Personal Allowance | Alert me if a personal allowance balance goes below a set figure. | |
| Petty Cash | Alert me if the petty cash balance goes below a set figure. | |
| Schedules | Alert me if a fee schedule is ended. | |
| Alert me if a new fee schedule is created. | ||
Incidents | New Incident | Alert me when an incident occurs at the home |
Management | Checklist | Alert me of an incomplete Checklist |
| Family & Friends | Alert me when a family member accesses a residents care plan | |
| Home Status | Alert me if a red cross is generated in the Home Status | |
| Maintenance | Alert me if a maintenance issue is closed. | |
| Alert me if a maintenance issue is raised at a priority level. | ||
| Quality Survey | Alert me if a survey question is scored below a set score. | |
| Rota | Alert me if a Check In is late. | |
| Alert me if a Check In is missed. | ||
| Alert me if a Check In is outside a range. | ||
| Alert me if a Check Out is early. | ||
| Alert me if a Check Out is late. | ||
| Alert me if a Check Out is outside a range. | ||
| Alert when a shift is covered by Agency. | ||
| Alert when a staff member covers a shift on Pocket or Mobile. | ||
| Staff | Alert me when a staff member is added to the system | |
| Alert me when a staff member is marked as a leaver | ||
| Supervisions | Alert me if any supervisions are late. | |
| Alert me when a supervision has been completed. | ||
| Tasks | Alert me if an Other Task is Missed | |
Medication | Prescription | Alert me before a prescription is due to end |
| Alert me if a scheduled prescription is postponed | ||
| Alert me when a new prescription is added | ||
| Alert me when a prescription ends | ||
| Alert me when a prescription is amended | ||
| Alert me when a scheduled prescription is administered late | ||
| Alert me when a scheduled prescription is missed | ||
| Stock | Alert me if we are going to run out of a Homely Remedy | |
| Alert me if we are going to run out of a PRN Medication | ||
| Alert me if we are going to run out of a scheduled medication |