⚠️ System update: We are aware of an issue affecting certain areas and user roles within the system following the new Navigation Menu release. Please note that Super Admin access is working as expected. Our Development Team is actively investigating the issue and working to implement a resolution as quickly as possible. We appreciate your patience and understanding while we work to restore full functionality.

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Changing Sites

This guide will cover how to change sites on Care Control Windows. This method will reset your system so that you can re-register using a different site or business code. 

1

In the Administration of Care Control Windows, navigate to the Change Sites / Reset System button, which can be found under the Advanced Stuff tab.

2

You will be prompted to confirm your decision. Press Yes.

3

Your Care Control will reset. Press Start System to begin registration.

4

Enter a Device Name and Site Code, then, press Continue.