Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

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    Checking Out of a Visit

    This guide will cover how to Check Out of a visit on Care Control Pocket. This needs to be done after completing a service user visit.

    1

    After completing a service user visit on Care Control Pocket, press Record.

    2

    Select Check In / Check Out.

    3

    If leaving early or late, you will need to select a reason for the time difference.

    After doing so, press Check Out to complete the process.