Cloud Onboarding: Setting up devices
This guide will walk you through the steps of setting up Mobile and Pocket devices.
You will first want to head to our downloads page available here: Downloads – Care Control Systems
Download the software required on your computer or mobile phone/tablet device and then begin by getting a one-time-code for your staff below
One Time Codes Interactive guide
One Time Codes Text based guide
Enter the Admin app
Visit the Advanced Stuff area
Select the One Time Codes option
Enter the expiry date for the code
Enter the expiry time for the code
Select an alternate email address
Force the use of the alternate email (optional)
Lock the One Time Code to a specific resident (optional)
Select the resident from the dropdown
Select staff members or a Care Service Group
Select Add, then Send
View historic One Time Codes
Pocket login Interactive guide
Now you have your one-time-code you can use it to login to Pocket or Mobile, follow the guides below to get logged in.
Pocket login Text based guide
Choose Staff Registration
Choose Continue
Enter the Pocket Code provided by your manager
Enter your first name
Enter your last name
Select your date of birth using the dials
Enter your National Insurance number
Click Continue
Mobile login Interactive guide
Mobile login Text based guide
Select Continue
Enter the One Time Code
Click Continue
Enter a name for this device
Click Continue
Sign in using your PIN
