This guide explains how to add a new Service User (Resident) in the Admin app within Care Control Cloud. It provides step-by-step instructions for creating a Service User/Resident record so they can be included in care planning, visit scheduling, and reporting.

You will learn how to navigate to the Visit section under the Client Area, enter the required Resident details, and save the record correctly. Fields marked with an asterisk (*) are mandatory and must be completed before saving. Once saved, the Service User (Resident) will be active and available for use throughout the system.