How to Create and Modify a Care Service Group in Cloud
This guide explains how to create and manage a Care Service Group in the Admin app within Care Control Cloud. A Care Service Group allows you to organise Service Users (Residents) and Staff into structured groups for scheduling, reporting, and operational management.
You will learn how to create a new Care Service Group, configure its settings (including default options and location), and assign Service Users and Staff members. Once saved, the Care Service Group can be edited at any time to update assignments or manage staff responsibilities.
Interactive Guide
Text based guide
Enter the Admin app
Click Visit under the Client Area
Open the Other Options drop-down
Select Care Service Groups
Click Add Care Service Group
Enter the Care Service Group details
The only mandatory field is the Care Service Group name.
Set as New Client Default or New Staff Default if required
Optionally enter a postcode to set the location
Click Save
Locate your new Care Service Group and click the pencil icon to edit
Click Assign to add Service Users or Staff
Select one or more Service Users or Staff members
Click Add
Click Save Changes
Repeat the process to assign Staff and Managing Staff
Click Save Changes when finished