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How to Manage Open Reporting API Permissions

Learn how to manage Open API permissions in Care Control Cloud, including assigning Read Only or Edit access to user roles through Permission Management.

Takes 2 minutes
For: Administrators
Updated: 6th Nov 2026

Introduction

Permission Management in Care Control Cloud allows administrators to control which areas of the system different user roles can access.

Within Org Management, you can configure permissions for Open API, choosing whether a role should have Read Only or Edit access.

This helps you manage access to API-related functionality according to the responsibilities of each role.

In this guide, you'll learn how to:

  • Open Permission Management in Care Control Cloud.
  • Access Org Management permissions.
  • Select a role to update.
  • Locate the Open API permission settings.
  • Configure Read Only or Edit access.
  • Save your updated permissions.

Open Permission Management

In Care Control Cloud, navigate to Permission Management to review and manage the permissions assigned to different user roles.

Open Permission Management in Care Control Cloud

Select Org Management

Within Permission Management, select Org Management to view the available permissions for this area of the system.

Select Org Management within Permission Management

Edit a User Role

Find the role you want to update and select the edit icon to open its permission settings.

Select the edit icon for the user role

Expand General Permissions

Locate the General permission category and expand it to view the available settings.

Expand the General permission category

Open the Open API Permission Settings

Find Open API within the General permissions and expand its Edit section to view the available access options.

Expand the Open API permission settings

Configure Read Only Access

Select Read Only if the role should have access to Open API functionality without being granted Edit permission.

Select Read Only for the Open API permission

Configure Edit Access

Alternatively, select Edit if the role requires permission to make changes within the Open API functionality.

Choose the access level that is appropriate for the responsibilities of the role.

Select Edit access for the Open API permission

Save Your Permission Changes

Once you've configured the required access level, select Save to apply the updated permissions to the role.

Save the updated Open API permissions

Top tip

Only grant Edit access to roles that require it. Use Read Only where appropriate to limit the permissions available to users within that role.

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