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How to Sign In and Out Using Care Control Verify

Learn how to sign in and out using Care Control Verify, including entering your staff PIN, capturing your face and confirming your attendance.

Takes 2 minutes
For: Everyone
Updated: 5th Nov 2026

Introduction

Care Control Verify provides a way for staff to record when they sign in and out of their care service using their usual staff PIN and facial capture.

When signing in or out, you'll be asked to enter your PIN and position your face within the on-screen square. A three-second countdown gives you time to prepare before your face is captured.

Once completed, the application will confirm your sign-in or sign-out, including the date and time.

In this guide, you'll learn how to:

  • Enter your staff PIN to begin signing in.
  • Position your face and complete facial capture.
  • Confirm your sign-in date and time.
  • Repeat the process to sign out.
  • Confirm your sign-out date and time.

Enter Your PIN to Sign In

To begin signing in, enter your usual staff PIN on the screen.

Enter your staff PIN to sign in to Care Control Verify

Capture Your Face

Position your face within the square displayed on the screen and select Capture Face.

A three-second countdown will begin, giving you time to make sure your face is correctly positioned before the image is captured.

Position your face within the square and select Capture Face

Confirm Your Sign-In

Once your face has been captured, Care Control Verify will display a confirmation that you have successfully signed in.

The confirmation includes the date and time of your sign-in.

Care Control Verify confirmation showing the sign-in date and time

Enter Your PIN to Sign Out

When you're ready to sign out, enter your usual staff PIN on the screen again.

Enter your staff PIN to sign out of Care Control Verify

Capture Your Face to Sign Out

Position your face within the on-screen square and select Capture Face.

You'll have a three-second countdown to ensure you're correctly positioned before your face is captured.

Capture your face to complete the sign-out process

Confirm Your Sign-Out

Once your face has been captured, Care Control Verify will confirm that you have successfully signed out.

The confirmation will display the date and time of your sign-out, completing the process.

Care Control Verify confirmation showing the sign-out date and time

Top tip

Make sure your face is clearly visible and positioned within the square before selecting Capture Face. You'll have a three-second countdown to get into position.

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