Locking Mobile to a CSG
This guide will cover how to lock a Care Control Mobile device to one Care Service Group in your organisation. This can be useful when certain devices are only used with certain service users or groups.
1
On the PIN screen of Care Control Mobile, press the cog wheel in the top right corner of the screen.
2
Here, enter your PIN and Administration Password, then, press Continue.
3
The Admin Dashboard for your organisation will be displayed. Next, open the side menu by pressing Show Administration Options.
4
From this menu, select Advanced.
5
Select System Settings.
6
Select This Device.
7
Here you can change the setting called ‘Fix Device to Care Service Group’.
8
Select a CSG from the list.
9
Now, when signed into Care Control Mobile, only service users within the CSG selected will be visible. Notice the tagged CSG Group in the top left corner of the screen.