Mobile vs Windows Home-Status Differences – Care Control Learning Hub

Mobile vs Windows Home-Status Differences

If you have an issue where Windows is showing all the outstanding tasks but Mobile is showing all green ticks.  Check the following:

1

Pocket Settings – When going into Advanced Stuff > System Settings > Pocket Settings, Make sure that the CC Pocket Home Page is set to Resident Select. 

2

Check the SU’s Personal Details Page – Make sure that they all have a Type and that the Forename of the SU is not too long.

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