Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

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    Admin QR Code Management

    This guide will cover creating, printing and regenerating QR codes within Cloud

    Please follow the interactive guide below, a written guide is also available at the bottom of the page.

    Written guide

    1. Enter the Admin App.
    2. Select to Visit the Client Area.
    3. Open the Other Options drop-down and select QR Code Management.
    4. You can click the Load All Missing QR Codes button to give all service users that are missing a QR code a new one.
    5. By selecting Regenerate All Codes you will give every service user a new QR code.
    6. You can individually get a new QR code for your service user by clicking the Refresh Icon underneath their current QR code.
    7. You can select the Print QR Codes button to print off your QR Codes. Select which service users you would like to print and the Report Format then select print to download a PDF File.