This guide will cover how to record when a service user passes away, via Care Control Windows.
In the Administration of Care Control Windows, navigate to the Record a Death tool, which can be found under the Client Area tab.
A new window will open. Begin by selecting the appropriate service user from the list on the left hand side.
Next, enter the Date and Approximate Time of Death.
Finally, enter the Cause of Death and press Process.
You will receive a confirmation message – press OK.
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