On Sunday 8th February, our GP Connect service will undergo scheduled maintenance. While we cannot confirm the exact time, this work may result in up to 60 minutes of downtime. We apologise for any inconvenience this may cause and thank you for your understanding.

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    Registering Windows with a One Time Code

    This guide will cover how to register the Care Control Windows system using a One Time Code. These codes allow staff users to set up devices without the need to hand out the system site code. Please see *this* guide on how to set up One Time Codes.

    1

    After receiving a One Time Code to your email address, you can copy it to your clipboard.

    2

    On the CC Windows registration screen, paste the OTC in the dedicated box.

    You will also need to enter a Device Name – this can be anything to identify the device, e.g, Manager Laptop.

    3

    After entering your details, press Continue.

    4

    You might receive a prompt to install CC Mobile, you can choose to ignore this.

    5

    Enter your staff PIN to access the system.

    6

    The Care Control Windows system will load. It will attempt to open the Admin Dashboard. If you receive a message stating ‘Access Denied’, it is because your staff account does not have administration permissions.

    If you need this access, speak to a known administrator in your organisation who can either give you access, or set the system to open in staff mode.