View Your Messages
This guide will cover how to access and view your messages on Care Control Systems. From here, you can view the contents of the message and reply to the sender.
1
In the Administration of Care Control Windows, navigate to the ‘View Your Messages‘ tool, which can be found under the Communication tab.
2
A new window will open. Here, a list of received messages will be displayed. You can filter the messages via the options at the top of the window.
Each row contains a different message and shows the Sender, Text, Recipients and any Attachments.
You can mark that you have seen a message by pressing ‘Read‘.
3
You can open an attachment on a message by pressing ‘View Attachment‘.
4
You can reply to the sender of a message by pressing ‘Reply‘.
5
This will open a new window. Here, the sending details will auto-fill based on who you are replying to.
You can then enter text into the ‘Your Message‘ box.
Press Send when ready.