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    When a Service User Leaves

    This guide will cover how to process a service user leaving on both Care Control Windows and Care Control Mobile.

    1

    In the Administration of Care Control Windows, navigate to the Client is Leaving tool, which can be found under the Client Area.

    2

    Select the service user from the list, enter the date and reason for leaving, then, press Process.

    3

    After logging into Care Control Mobile, select Your Staff Menu.

    4

    Here, select Care Management.

    5

    Here, select Resident Leaving.

    6

    Select the service user from the list and press Continue.

    7

    Select the date and time, as well as entering the reason for departure, then, press Process.