When a Service User Leaves – Care Control Learning Hub

When a Service User Leaves

This guide will cover how to process a service user leaving on both Care Control Windows and Care Control Mobile.

1

In the Administration of Care Control Windows, navigate to the Client is Leaving tool, which can be found under the Client Area.

2

Select the service user from the list, enter the date and reason for leaving, then, press Process.

3

After logging into Care Control Mobile, select Your Staff Menu.

4

Here, select Care Management.

5

Here, select Resident Leaving.

6

Select the service user from the list and press Continue.

7

Select the date and time, as well as entering the reason for departure, then, press Process.

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