How to use . . .
Our Status Page

2
How to Subscribe for updates.
You can subscribe to automatic email updates regarding our services. This will notify you if any of our systems experience issues or downtime.
We will also notify you when any issues are resolved and normal service resumes.


3
What happens during downtime?
If a Care Control service goes down, our status page will automatically update to identify the issue. Our team will begin working to resolve or negate the problem and post any updates on the status page.
Once resolved, the page will be updated with a description of what and why the downtime occurred.
4
How can this help you?
Experiencing issues with one of our services? Check our status page to see if the issue is our end.
If so, hang fire on the support call and check back for updates on the issue.
If you continue to experience issues after we have reported the problem as fixed, then get in touch with our support team.
