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Alerts available on Care Control​

This guide contains a list of available alerts on Care Control Windows. They can be used to inform management staff of missed monitoring, incidents and much more. There is also functionality to email and text alert notifications to your staff members.

Text based guide

Category Subcategory Alert Action

Calendar

Events Alert me if an event is due to take place.
     

Care Planning

Bowel Movement Alert me when a bowel movement is recorded.
  Fluid Alert me when a resident reaches a fluid intake target
    Alert when a resident does not drink enough
  Future Care Tasks Alert me to low frequency care tasks that are going to be due.
  Health Issues Alert me when a new health issue is recorded
  Medical Visit Alert when a resident receives a medical visit from a specific person.
  Monitoring Alert me if specific monitoring is ended
    Alert me if specific monitoring is started
    Alert me if the target monitoring time was missed by x minutes
  MUST Alert me if a MUST score is recorded over a certain value
  NEWS2 Alert when a NEWS2 Score is recorded over a certain value.
  Notes Alert me when a red flag note is raised.
    Alert when a specific word is entered in a note
    Alert when a specific word is entered in a note, but another word is not entered
    Alert when a specific word is NOT entered in a note
  Observations Alert me when a residents blood pressure is too high / low
    Alert me when a residents pulse rate is too high / low
    Alert me when a residents respiration rate is too high / low
    Alert me when a residents temperature is too high / low
    Alert me when the blood sugar levels are too high / low
    Alert me when the oxygen saturation levels are too high / low
  Resident Alert me when a new resident is added
    Alert me when a resident leaves the home
  Waterlow Alert when a specific waterlow score is recorded for a resident.
  Weight Alert me when a resident gains / loses a certain amount of weight
     

COVID 19

Checks Alert when COVID 19 Check results in abnormal reading
     

Finance

Aged Balance Alert me if there is an aged balance over a set number of weeks.
  Credits Alert me if a new credit is generated.
  Invoices Alert me if a new invoice is generated.
  Personal Allowance Alert me if a personal allowance balance goes below a set figure.
  Petty Cash Alert me if the petty cash balance goes below a set figure.
  Schedules Alert me if a fee schedule is ended.
    Alert me if a new fee schedule is created.
     

Incidents

New Incident Alert me when an incident occurs at the home
     

Management

Checklist Alert me of an incomplete Checklist
  Family & Friends Alert me when a family member accesses a residents care plan
  Home Status Alert me if a red cross is generated in the Home Status
  Maintenance Alert me if a maintenance issue is closed.
    Alert me if a maintenance issue is raised at a priority level.
  Quality Survey Alert me if a survey question is scored below a set score.
  Rota Alert me if a Check In is late.
    Alert me if a Check In is missed.
    Alert me if a Check In is outside a range.
    Alert me if a Check Out is early.
    Alert me if a Check Out is late.
    Alert me if a Check Out is outside a range.
    Alert when a shift is covered by Agency.
    Alert when a staff member covers a shift on Pocket or Mobile.
  Staff Alert me when a staff member is added to the system
    Alert me when a staff member is marked as a leaver
  Supervisions Alert me if any supervisions are late.
    Alert me when a supervision has been completed.
  Tasks Alert me if an Other Task is Missed
     

Medication

Prescription Alert me before a prescription is due to end
    Alert me if a scheduled prescription is postponed
    Alert me when a new prescription is added
    Alert me when a prescription ends
    Alert me when a prescription is amended
    Alert me when a scheduled prescription is administered late
    Alert me when a scheduled prescription is missed
  Stock Alert me if we are going to run out of a Homely Remedy
    Alert me if we are going to run out of a PRN Medication
    Alert me if we are going to run out of a scheduled medication
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